Welcome to Relocato Packers & Movers (“Company”, “we”, “us”, “our”). By accessing or using our website https://relocatopackersmovers.com/ (“Website”), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
If you do not agree with any part of these Terms, please do not use our Website or services.
1. Services
Relocato Packers & Movers provides relocation-related services including, but not limited to:
- Household shifting
- Office relocation
- Car and bike transportation
- Packing and unpacking services
All services are subject to availability and confirmation.
2. Use of the Website
By using this Website, you agree that:
- You will provide accurate and complete information when submitting forms
- You will not misuse the Website or its content
- You will not attempt to disrupt the Website’s security or functionality
- You will not use the Website for unlawful or fraudulent purposes
3. Quotations & Pricing
- Price estimates provided via phone, website forms, or email are approximate and subject to change after inspection or final confirmation.
- Final charges depend on distance, volume of goods, type of service, and additional requirements.
- Any extra services requested by the customer may incur additional charges.
4. Booking & Payments
- Service bookings are confirmed only after acceptance by the Company.
- Advance payment may be required to confirm a booking.
- Remaining payment must be cleared as per the agreed terms.
- Delay or non-payment may result in service cancellation or delay.
5. Cancellations & Rescheduling
- Cancellations or rescheduling must be informed in advance.
- Cancellation charges may apply depending on the stage of service preparation.
- Refunds, if applicable, will be processed as per Company policy.
6. Customer Responsibilities
The customer agrees to:
- Provide correct pickup and delivery details
- Declare all items accurately (especially fragile or valuable items)
- Ensure legal compliance for transported goods
- Not include prohibited or hazardous materials
The Company is not responsible for issues arising from incorrect or incomplete information provided by the customer.
7. Liability & Damage
- We take reasonable care while handling goods; however, minor wear and tear may occur during transit.
- The Company is not liable for damages caused due to:
- Improper packing of items not packed by us
- Natural calamities, accidents, or unforeseen circumstances
- Delay due to traffic, strikes, weather, or government restrictions
Any claims must be reported within the specified time after delivery.
8. Insurance
- Insurance coverage is optional unless specified.
- If insurance is opted for, claims will be subject to insurance provider terms.
- Without insurance, the Company’s liability is limited.
9. Intellectual Property
All content on this Website, including text, images, logos, and design, is the property of Relocato Packers & Movers and is protected by applicable copyright laws. Unauthorized use is strictly prohibited.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their content, policies, or practices.
11. Limitation of Liability
Relocato Packers & Movers shall not be liable for any indirect, incidental, or consequential damages arising from:
- Use or inability to use our services or Website
- Delays or service interruptions beyond our control
12. Termination
We reserve the right to suspend or terminate access to the Website or services if these Terms are violated.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of the local courts.
14. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website after changes implies acceptance of the revised Terms.
15. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
📧 Email: support@relocatopackers.com
📞 Phone: Call Now +91-99582 91021
🌐 Website: https://relocatopackersmovers.com/
🏢 Address: Building No./Flat No.: 211, Name Of Premises/Building: Okhla Industrial Estate Phase 3, Road/Street: Road No 1, Locality/Sub Locality: Sriniwaspuri,City/Town/Village: New Delhi, District: South East Delhi, State: Delhi, PIN Code: 110020